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REGISTRATION
Find out how to register

REGISTRATION

Register once at any WirewÜss venue, and you are registered for all the venues!
Get connected in 4 simple steps!

Problems registering? Resolve them here.

  • + STEP 01: REGISTER
    Simply
    fill in the fields
  • + STEP 02: AUTHENTICATE
    An OTP will be sent to you via SMS
    Fill in the OTP
  • + STEP 03: CONFIRM
    Exclusive deals from the venues you are connected to.
    Don’t miss it out!
  • + STEP 04: SURF!
    All done!
    Check out the promotions or simply continue surfing!


Troubleshooting



  • + Unable to see WiFi Network (E.g. Wifi@Venue)
    • Confirm location is within WiFi coverage area
    • Turn WiFi off and on for mobile device
    • Test with other mobile devices if network is also not seen
    • If also not seen, proceed to Front Desk or Receptionist of the venue you are connecting to for more assistance
  • + Unable to load Registration Page
    • Check if device is connected to the correct WiFi Network
    • If already connected, launch browser (Chrome, Safari, Firefox)
    • Test for internet connection by typing cnn.com in the URL bar
    • If after all of the above, and registration page is still not showing, proceed to Front Desk or Receptionist of the venue you are connecting to for more assistance
  • + Unable to receive One-Time PIN
    • Check if number keyed in correctly when keying in mobile number
    • If incorrect, wait for OTP expiry and re-enter OTP in field below for OTP to be resent after 15mins
    • If number keyed in correctly, check for the below:
      • Check if auto-roaming is on (for tourist)
      • Try sending to another number
    • If still unable to work, proceed to Front Desk or Receptionist of the venue you are connecting to for more assistance
  • + Portal Page does not go to next step after clicking button
    • Ensure WiFi is still connected
    • Attempt to restart browser, or opening a new tab
    • Test for internet connection by typing cnn.com in the URL bar
    • If after all of the above, and registration page is still not showing, proceed to Front Desk or Receptionist of the venue you are connecting to for more assistance